4th December 2024, 17:00 - 20:00 at Witney Campus
Course code: XMZV500P
Subject area: Apprentices
Study level: Apprenticeship
Course level: 3
Course time:
09:00 - 17:00
Days of week:
Thursday
Course date:
1st Aug 2024 - 31st Jul 2026
Course location:
Abingdon CampusDuration: • 24 months practical training period, plus 3 months for End Point Assessment
Delivery model:• Work-based training with your employer• Day release during term time (approx. 36 days per year)• Level 2 Functional Skills in Maths and English (7 days at college for each, if required)• Off the job training will count for at least 6 hours a week of an apprentice’s time at work
Problem-Solving and Troubleshooting:Quick identification and resolution of network issues to minimize downtime.Analyzing complex problems to develop innovative solutions.
Communication Skills:Customer Interaction: Understanding client network requirements and providing technical support.Team Collaboration: Effective communication within project teams and with stakeholders.Technical Documentation: Clear documentation of network configurations and troubleshooting steps.
Adaptability and Learning:Keeping up-to-date with networking technologies like 5G and cloud solutions.Adapting to changing network requirements and integrating new technologies.
Organisational Awareness:Aligning network services with business objectives and regulatory standards.
Flexibility and Mobility:Willingness to travel for installations, maintenance, or client meetings.Proficiency in remote work and collaboration tools.
Customer Service:Providing technical support to ensure smooth network operations and user satisfaction.
Project Management:Contributing to infrastructure projects by ensuring timely milestones and coordinating network activities.